Job Description:

About MOO

MOO is an award-winning online print business. We’re passionate about great design and the difference it can make to our customers and the world.

Founded in 2004, MOO aims to disrupt the $100 billion global print industry by combining the values of professional design with accessibility and reach of the web; making great design available to all.

By applying Web 2.0 principles to a 500 year-old market, we’ve become one of the fastest growing print businesses in the world, with triple digit annual growth and a global reach since launch. MOO prints millions of cards a month and has several hundreds of thousands of customers in over 180 countries. In the meanwhile we’ve also created a much-loved brand, with a 75% NetPromoter rating.

MOO is a values-led business. Our work is driven by a strong set of core values that define our culture, how we work and everything we produce – Design, Innovation, Community and Excellence.

We currently employ 34 full-time staff and have offices in London, UK and Rhode Island, USA. MOO has raised over $5m in venture capital from Accelerator Group, Index Ventures and Atlas Venture.

Overview

We’re looking for an exceptional Senior Physical Product Manager to join our Product team to focus on the development of the physical product (print products, accessories) and who will have a real balance between being commercially savvy and having a keen eye for beautiful design.

Based on market knowledge, research and a devotion to the MOO customer, the Product team is responsible for the strategy, development and performance of MOO’s industry leading product portfolio and online shopping experience.

The main objective for the Physical Product Manager will be to create truly remarkable products (print products, accessories), which our customers will love! Furthermore, you will help define the vision for physical products, developing a deep insight into what our customers will want and need.

The Physical Product Manager will work closely with the Head of Product and will ideally demonstrate:

- a passion for creating premium print products and accessories;

- a confident grasp of the evolving design and self-customised products market;

- ability to focus on existing product needs while keeping an eye on future design trends and opportunities for innovation;

- the ability to own the product development process from business need through to launch.

Responsibilities:

Work closely with Head of Product to translate business strategies into product strategies, partnerships and initiatives that deliver against our core customer wants and needs;

Responsible for the evolution and revolution of our products to ensure MOO are at the cutting edge;

Responsible for developing a deep insight into what our customers want and recommend new products or enhancements to existing products based on customer data and market trends;

Involved in the design process from the product initiation through to launch and working very closely with the Product Designer on the development of all new physical products (print products and accessories);

Lead major new product initiatives through the entire product development lifecycle (concept, business case requirement definition, product design, development, launch, measurement and iteration);

Manage partner relationships, identifying necessary and/or desirable third-party features and managing partnership integration;

Producing weekly status reports for the relevant teams and management team.

About You

Experience & Qualifications Required:

Background in strategic planning from a product design agency, consumer product innovation or brand management;

Proven ability of taking a product concept through all states of definition and development through to launch;

Must have an excellent balance between being commercially savvy and possess a keen eye for beautiful design.

Skills & Attributes Required:

A passion for design and creating premium products (print products and accessories);

Truly innovative;

Creative with a strong analytical mind and excellent problem solving skills;

Excellent verbal and written communication skills with the ability to communicate and influence stakeholders at all levels;

An excellent eye for detail;

Strong leadership and people management skills;

Enthusiasm, great energy and the ability to work in a fast paced, dynamic environment with tight deadlines;

Proactive, confident and have a positive can-do attitude;

It would be great if you also had:

Print or stationery experience;

Working knowledge of an online environment;

Start up experience;

A working knowledge of Excel, PowerPoint/Keynote, and OmniPlan (or other PM software).

Reporting: The Head of Product

Location: Old Street, London

How to apply:

Kindly send a short cover letter and CV to jobs@moo.com