Senior Online Product Manager
Job Description:
About MOO
MOO is an award-winning online print business. We’re passionate about great design and the difference it can make to our customers and the world.
Founded in 2004, MOO aims to disrupt the $100 billion global print industry by combining the values of professional design with accessibility and reach of the web; making great design available to all.
By applying Web 2.0 principles to a 500 year-old market, we’ve become one of the fastest growing print businesses in the world, with triple digit annual growth and a global reach since launch. MOO prints millions of cards a month and has several hundreds of thousands of customers in over 180 countries. In the meanwhile we’ve also created a much-loved brand, with a 75% NetPromoter rating.
MOO is a values-led business. Our work is driven by a strong set of core values that define our culture, how we work and everything we produce – Design, Innovation, Community and Excellence.
We currently employ 34 full-time staff and have offices in London, UK and Rhode Island, USA. MOO has raised over $5m in venture capital from Accelerator Group, Index Ventures and Atlas Venture.
Overview
We’re looking for an exceptional Senior Online Product Manager to join our Product team to focus on the development of a premium shopping experience.
Based on market knowledge, research and a devotion to the MOO customer, the Product team is responsible for the strategy, development and performance of MOO’s industry leading product portfolio and online shopping experience.
You will be responsible for developing a premium online shopping experience to match our physical products. The Product Manager will own the development of the online store, shopping and payments experience for the MOO customer.
The Senior Product Manager will work closely with the Head of Product and will ideally demonstrate:
- a passion for creating remarkable online experience;
- a deep understanding of customer wants and needs;
- a confident grasp of ecommerce and up to date on evolving web trends;
- ability to focus on existing product needs while keeping an eye on future trends and opportunities for innovations;
- the ability to own the product development process from business need through to launch.
Responsibilities:
Work closely with Head of Product to translate business strategies into online store strategies, partnerships and initiatives that deliver against our core customer wants and needs;
Responsible for site conversion and development of an award winning online store;
Responsible for developing a premium shopping experience for MOO’s customers;
Ensure the consumers voice is represented through all online store initiatives;
Effectively collaborate with Technical, Marketing, UX, Design and Operations teams to successfully drive projects through to completion;
Manage partner relationships, identifying necessary and/or desirable third-party features and managing partnership integration;
Management and execution of quarterly roadmap;
Producing weekly status reports for the relevant teams and management team.
About You
Experience & Qualifications Required:
Proven experience in Product Management (concept through to launch) preferably from an ecommerce background;
Proven ability of taking a product concept through all states of definition and development through to launch;
Working knowledge of Agile methodology in an online environment;
Must come from an online background.
Skills & Attributes Required:
A passion for creating a premium online shopping experience;
Truly innovative;
An excellent eye for detail;
Creative with a strong analytical mind and excellent problem solving skills;
Excellent verbal and written communication skills with the ability to communicate and influence stakeholders at all levels;
Enthusiasm, great energy and the ability to work in a fast paced, dynamic environment with tight deadlines;
Strong leadership and people management skills;
Proactive, confident and have a positive can-do attitude;
It would be great if you also had:
Start up experience;
A working knowledge of Excel, PowerPoint/Keynote, and OmniPlan (or other PM software).
Reporting: The Head of Product
Location: Old Street, London
How to apply:
Kindly send a short cover letter and CV to jobs@moo.com